Refund policy
Refund & Return Policy
At Peak Cook Tools, we strive to ensure your satisfaction with our products. Please read our refund and return policy carefully to understand your rights and responsibilities.
Refund Conditions
We offer refunds under the following conditions:
- Fraudulent or unauthorized transactions
- Defective or damaged products
To request a refund, please ensure the following:
- Only one refund per product is allowed.
- Refund requests must include valid order details.
- Approved refunds will be processed within 10 business days.
Return Policy
To initiate a return, please follow these steps:
- Contact customer support to request return authorization.
- Return the item within 10 days of delivery.
- Customers are responsible for return shipping costs.
The return address is:
Peak Performance Labs LLC
3500 South DuPont Hwy,
Dover, 19901
Refunds will be issued after inspection of the returned items.
Contact Information
If you have any questions or need assistance with your refund or return, please contact us:
Email: contact@peakcooktools.com
Phone: +1 (504) 457-9431
Your satisfaction is our priority, and we appreciate your understanding of our policies.